Taking the “complicated” out of the complex is what I do…

What clients have hired me for in the past.

Specific Scenarios & Past Mandates

  • Digital Program Design

  • Customer Portal Strategy

  • Digital Workplace Strategy

  • Microsoft 365 based…

    • Power User Community Design & Implementation

    • Business Adoption & Change Management

    • Business Process Empowerment

  • Internationalisation of a Digital Framework

  • Regional Digitalisation Strategy

  • (Virtual) Customer Relationship Workshop Design

Hands-on Deliverables

  • Project framework development (Charter incl. Work Stream Design & Planning)

  • Digital communications strategy

  • Business cases for internal and external digitalisation

  • Microsoft 365 operating & support model blue print

  • Global audience surveys (design & reporting)

  • Stakeholder interviews & facilitation training

  • Discovery workshops (up to 15 participants)

  • Concept design workshops (x-functional, iterative format)

  • Management workshops for business requirements engineering

  • Requirements engineering & MVP management

Industry Experience

I believe in the need to understand the basic mechanics and language of the particular industry to effectively handle digital transformation in the context. However, I do not believe in the repeatability of strategies or operational implementation even across almost identical companies.

There are too many factors that substantially influence how well a specific tactic or approach can work. Just a brief selection:

  • Was the company grown organically or is it built from M&A?

  • What’s the geographical distribution?

  • Is the organisation primarily opportunity-driven or risk-averse?

  • How transparent is the communication style and how open is the company from learning from mistakes?

  • What are the basic concepts and styles for leadership & management?

 

I’ve worked for multiple clients in the following industries or segments:

  • Industrial Engineering (Capital, Support, Components)

  • Financial Services (Banking, Insurance, Payment)

  • Professional Services (B2B, B2C)

  • Consulting Firms (Management, IT)

  • Research & Science (NGO)

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(Virtual) Storyline Workshops help to turn experts into impactful teams.

This is something clients keep bringing me on board for irrespective of the actual subject. My workshop designs (physical or virtual) really impact how people work with each other, drive alignment and help in the process of forming new teams.

Storyline Workshops are good for…

  • Increasing engagement and commitment.

  • Team building and alignment.

  • Having fun while producing real results.