Untangling Complexity. Together.
My home turf…
Digital Transformation Coaching
You’re on the verge of initiating a new digital strategy or digitalisation roadmap and need to align your stakeholders to determine direction, priorities and anticipated organisational change.
Office 365 Business Adoption
You’ve (technically) rolled out Office 365. Now you’re seeking effective ways to drive business adoption, install power user communities and empower people to evolve their ways of working with the new opportunities at hand.
Virtual & hybrid team empowerment
You’ve gone through the Covid-driven “turbo virtualisation” of your organisation. Now it’s all about turning the new normal into effective ways of operating your business and even unlocking new potential.
What clients say…
“Philipp’s understanding for the impact of digitalisation on work and business process as well as his competence in the specific requirements for IP based business models were a key asset in the program. We were able to pick up pace quickly and actively involve our colleagues on the business side. This has saved us significant efforts in particular in change management and adoption.”
Chief Digital Officer
“Philipp’s long term experience in coordinating Office 365 between business and IT helped us to keep our program lean and to stay away from too many ‘experiments’. His cross-industry insight, his understanding for regulated environments and is communication skills support our team and our management in taking well informed decisions on our way into this new world.”
Head of Service Design (Group IT)
“As a coach and sparring partner, Philipp has helped the Modern Workplace Team to prepare for the organisation-wide roll-out of Office 365. Our collaboration in 2018 and 2019 has prepared us so well for the unexpected Covid-situation, that we could internally scale onboarding, adoption and training without external help quickly and seamlessly.”
Head of ECM (Group IT)
“In his role as executive and operations coach for various digitalisation initiatives, Philipp helps us to build the bridge between technical and organisational change. It was a logical consequence to have him support the team for internal digitalisation and NewWork initiatives. Until today, we believe that this was a really good decision.”
“We had a clear agreement right from the start: knowledge transfer and our own empowerment to become independent in dealing with Office 365 was a key requirement. Philipp has kept his promise. On the final stretch of delivering our “Single Point of Truth” offering and in the Covid-situation we were completely self sufficient. We were even able to adopt new methods for exchanging information and collaborating across business and IT.”
Philipp helped us to take the next step as an organisation. Together with him, we approached change and organisational development in a way that we would have never tried ourselves – and it was the right thing to do. To guide us through the process, he didn’t talk about best practices or how things should be done. He carefully listened, he tried to really understand and then helped us to shape our topics, determine our priorities and plan our journey in incredibly well-orchestrated workshop formats. We now know our “North Star”, have a clear vision of how to get there and will take the journey with him at our side.
Head of Communications
What I bring to our journey to the summit…
Successful projects get delivered by strong teams. I help to shape teams that work great together while still benefiting from each member’s individual strength.
Handling complexity requires the right balance between the big picture and an eye for particular challenges. I help teams to create that balance and empower them to ask the right questions and take well-informed decisions.
I have over 20 years of digitalisation work with international organisations under my belt. While shaping or delivering projects and programs, I can apply this experience to increase speed or avoid roadblocks.
My Ways of Working…
Creativity and freedom for exploring new options require explicit scoping for the topic at hand. The stronger the framework, the easier it is to discover and explore options and to deliver concrete results.
Because I strongly believe in the power of participation, everything I do follows the famous quote:
“Tell me and I will forget, show me and I may remember;
involve me and I will understand.“
Align. Discover. Design. Plan. Implement. For all five core stages of launching successful initiatives, I provide engaging, structured and empowering workshop designs.
Storyline Workshops. Your People, Empowered.
Strategy & Tactical Frameworks
To simplify complexity is one of my core skills. I help teams to capture, describe and document information to convey important messages to stakeholders and decision-makers and partners.
Hands-on Project Support
When the resource is scarce or time is of the essence, I help with my active contribution and take an active role in a project. However, I will make sure that this will be temporary and that I am coaching my successor in the process.
Typical deliverables are…
- Project Charter, Work Stream Design & Planning
- Business case for internal and external digitalisation
- Audience surveys (design & reporting)
- Stakeholder interviews & facilitator training
- Discovery workshops
- Concept design workshops
- Management workshops for business requirements engineering
- Requirements engineering & MVP design
The context of my work
Putting the “easy” into “complexity.”
Clients bring me in when the complexity of an initiative requires coordination across multiple dimensions. Based on my experience, I moderate between business and IT, find the appropriate tone of voice for staff, management and leadership or turn a thousand words into one picture.
All of this will never reduce the complexity of the challenge at hand, but it will make it much easier to handle it.
Projects and Programs in the Digital Arena
A lot of my work happens in the context of digitalisation. Introduced as a model to align discussions in a client’s program, the Digital Arena Model © has become my favourite way to explain in which fields I work.
The attempt to create distinctly separated areas seems artificial at first. By using the model, however, I have learned that it helps people to focus their conversation. It simply prevents misunderstanding.
Digitalisation Strategy & Organisational Development
With a proven combination of Storyline Workshops and Strategy & Tactical Frameworks, I help companies to determine their best way into the digital world. Along the process, we will also determine the required organisational and process adjustment.
Because technology is only half the way on the journey to real digital change.
- Industrial Engineering (Capital, Support, Components)
- Financial Services (Banking, Insurance)
- Professional Services (B2B, B2C)
- Consulting Firms (Management, IT)
- Research & Science (NGO)