As a business coach and consultant I help teams to find the “True North” for their digitalisation programs & projects. I work with structured discovery and design methods, engaging and fun workshops and add my cross-industry experience in internal and external digitalisation along the way.
In client teams I see my role as the “Sherpa”, because a Sherpa cannot climb to the top for people. A Sherpa will lift the heavy weight, plan the journey and guide the team from basecamp to basecamp. A Sherpa will share experience and expertise to make people better climbers along the way.
What I bring to the table…
I’ve learned (sometimes the hard way) that the key success factor to any initiative is alignment. This might sound like common sense but still is one of the main weak points I come across in almost any mandate. I help companies and teams to overcome this and move forward towards a shared “true North”.
One of my biggest passions is guiding small or large groups through well designed and planned workshops. With a clear objective, a thought through plan and engaging methods I’ve been able to tackle almost any challenge and have people really enjoy the ride at the same time. Depending on the complexity of the subject workshops can be between half a day and two full days.
My promise for any workshop: At the end of the session participants have concrete, tangible and documented results at hand.
With every new mandate I get better in asking the right questions…to poke right where it hurts. Knowing what to ask for and the right way to ask is key to guiding individuals and teams towards a solution that fits with them, not some general framework or standard. I believe that most of my clients will confirm that I am not shying away from the really, really difficult questions either.
Let me entertain your audience… If you’re looking for a speaker for conferences, events or leadership inspiration I’d love to support you. I gained my experience from years of on-stage experience as subject mater spokes person or conference presenter and in countless meetings with employees, operations managers, executives and fellow digital strategists.
Digital Sherpa Products
Explore inspiration. Connect insight. Apply knowledge. Learn together.
The Knowledge Elevation Journey helps you to break down silos and introduce insight from external sources to your own organisation. It’s about finding the right content, understanding its relevance, and applying new knowledge to the business challenge at hand.
The result: a common foundation for making well informed decisions.
Welcome your new talent with a digital “we love that you’re here“.
To get new people onboarded at a company is like getting people onboarded to a new digital product or service:
- It should be easy for them to get their bearings and learn their way around
- The essentials should always be in close reach
- The first steps to becoming self sufficient should be guided and focus on the key aspects a rookie to the game needs to know
With this, commercial digital offerings attempt to achieve high activation rates, frequent return visits and an increase life time value of a customer.
For companies a proper onboarding leads to employees that feel welcome from the first touch point. They know their way around quickly and are empowered to fulfil their purpose right from the start.
Recent Blog Posts
Quite some time ago, my wife and I began listening to the same podcasts or reading the same books. The conversations we share about much of this content are passionate and lively. Hearing each others take on the same subjects…
Click here for the product page… You never get a second change to make a first impression Optimising the onboarding experience is probably the most people centric challenge in a company. For this I can combine my passion for…
I’ve worked in and for big organisations and I’ve witnessed the attempt to introduce less hierarchical and more “agile” organisations and ways of working. While it had worked in some places and projects, in a lot of instances the approach…
Yes, I wrote an essay FOR e-mail. But don’t be shocked. My goal is to look into the systemic model, why e-mail became the curse it is today and what role we, as users, play in that. I believe there…
In case you speak/read German you might be interested in a little guest article that I’ve recently published on http://www.smarter-service.com. It’s about my point of view that the mandate for “customer service” lies with any company function that has a…
Just recently I listened to the “Don’t Panic” episode of Shankar Vendantam’s npr Hidden Brain series. The episode is about chaos and why it makes sense to embrace it sometimes instead of trying to fight it. One section of the…