1 comment on “Sharing: my framework for agile digitalisation & organisational development. Please challenge it!”

Sharing: my framework for agile digitalisation & organisational development. Please challenge it!

I’ve decided to put it in writing and out in the open: my personal checklist for digitalisation projects and programs.

Digital Sherpa Initiation Checklist

I am doing this for three reasons:

  1. to share my experience
  2. to seek your feedback
  3. to establish new relationships

I believe in sharing experience

In almost two decades in various industries and types of business, I’ve come across a pretty consistent pattern of challenges for digitalisation projects. There have been some differences from client to client, but more often than not, the same root cause had prevented previous success or was getting in the way of the newly initiated project.

This checklist is basically the deep dive into my previous article on “wittingly cutting corners”, that I published on Simply Communicate in 2018. It’s what I was referring to as the framework that puts an agile initiative (project or program) on a strong foundation.

Sharing this will hopefully get me some insight into what people think about my point of view and how my experience compares to that of others out there.

I’m always excited about feedback & exchange

What I’m sharing is my subjective experience. The best way to make sure that I’m on the right track is to find people who are willing to challenge my thoughts or complement them with their own. Through this, I want to add a little more objectivity to my point of view and increase the value that I can add to my client’s endeavours.

To everyone’s surprise, I’m keen on winning new clients

First of all, it still humbles me how many people have decided to support my new freelance adventure. They have put their personal trust in me, and for that I am very grateful.

After one year, I’ve decided to investigate the options of building entirely new relationships and “actively market” the Sherpa. So this is my first step in that direction.

Call-to-action…

If you like what I’ve shared today, and especially if you think I might have hit a nerve in your organisation, please get in touch.  Put me to the test and see if I can bring something to your team, something that makes the climb to the digital summit more pleasant.

0 comments on “My 1st product: The Onboarding Design BootCamp”

My 1st product: The Onboarding Design BootCamp

Click here for the product page…

 

You never get a second change to make a first impression

Optimising the onboarding experience is probably the most people centric challenge in a company. For this I can combine my passion for guiding others with my experience as a corporate employee, digital communicator and business coach.

Having arrived in large corporations myself multiple times, both as an employee and as an extern adviser, I have learned the hard way what it means to be new. It can be a complex and exhausting experience with various break points.

I have worked hard to become pretty proficient at simplifying complexity in my career in sales, marketing, consulting & coaching. Now you can make my experience work for you, your company and your employees to make onboarding the most seamless and enjoyable experience possible for everyone involved.

Designing the Onboarding Experience

 

Click here for the product page…

0 comments on “The Power of Purpose and the Balance of Goal, Value & Leadership”

The Power of Purpose and the Balance of Goal, Value & Leadership

Intro: Two colleagues of mine started working on a model for the “power of purpose”. Purpose is one of the key subjects at the moment when it comes to change, leadership & management. One of the most famous talkers about the power of purpose might be Simon Sinek. You can see his TED Talk here. My colleagues point out the need that goal, value and leadership need to be in harmony in order to create an effective sense of purpose. I’ve fallen in love with the idea straight away so I capture my take & interpretation on the early stage of their model on my blog, you can find their publication here on LinkedIn.

The power of purpose.

“Why” is what you need to answer if you want to determine the purpose for “how” you are intending to do “what. From a leadership angle the “reason-why” might be the most important answer to give anyway. In particular in times of change, when the awareness for a need for change is charged with the urgency created by markets, competition or overall eco system. You need to move and you need to move fairly fast.

Commitment, dedication and intrinsic motivation is what leaders and managers should seek in their organisation. They are strong pillars for a stable environment in which trust can grow and distribution of accountability and responsibility is possible.

Goal. Value. Leadership.

In their model, Christian Heraty and Kevin Hansen, imply that a harmony or balance of the three core elements

  • Goal (What are we trying to achieve?)
  • Value (What benefit will derive from achieving the goal for whom?)
  • Leadership (How is a common understanding for the journey ahead created and sustained?)

are essential for an effective purpose. This is essential if you perceive “purpose” as a key resource to success and you required the maximum effect and impact of it on organisation and culture.

Read their description on the model here. The following text is my personal perspective on their angle:

Where we fall short in so many instances…

1. Setting Goals

If communication is only successful when sender and recipient are aligned, I believe the majority of goals – or better the way they are delivered to the affected audience – are far from “clear”. Yes, our goal can be to “increase net sales by 20 million”, but as long as your not the highest person in charge of sales, it’s not really “concrete”. Set aside the fact that motivation is definitely not driven by such a statement.

There are various ways of setting goals. SMART is probably one of my favourites:
<S> specific
<M> measurable
<A> achievable
<R> realistic
<T> timely

In our day to day work at Infocentric we for example use a structure called “PO3” to frame meetings, initiatives or projects.
<P> purpose (why)
<O> objective (what)
<O> outcome (result)
<O> output (deliverables)

I believe there are even more way of driving a common understanding and alignment across teams, departments of even companies. They all have one things in common: it requires time, thinking and recipient orientated communications to get it right…all three not necessarily the strongest pieces in goal setting processes.

2. Make value understood

One of my key learnings in my time at Tieto was “Industrial Buying Center Management (IBCM)”. As part of a development program obviously focussed on empowering us to drive business. Over time and in particular in my work as a consultant one concept of IBCM has proven to be extremely valuable: the resonating value proposition (read the original Harvard Business Review article here).

Essentially the concept is simple: the more a value proposition resonates with the actual recipient, the more powerful it is.

In practice it means that the value for e.g. digital transformation is substantially different for HR, CFO department, Sales or Engineering. If you want to make sure that your initiative or change program get broad acceptance you need to cater to all relevant (or affected) parties.

In the context of purpose it is essential to convey “value” in a way that people can understand it and thereby buy into it as a core element. And just for the sake of mentioning it: people ain’t stupid. Whatever companies do, has one some level a commercial or otherwise business orientated sense – even for an NGO. I can only urge leaders and managers to not beat around the bush and show how “this is your value – and this is how it connects to the value for our company” transparently.

3. Leading purpose

For this one I have a very, very tangible example. The past 8 years I’ve spent in the field of Advanced Intranets and the Digital Workplace. I had to learn the hard way that the C-Suite “we need to function as one tree hugging and super productive family” efficiency story sounds different when the board room doors are closed. Suddenly efficiency isn’t much of a topic anymore. If work gets done in 8 or 11 hours is…well…a working level issue. And unfortunately past experience proves that they are right. People get stuff done…no matter what obstacles you throw in their way. That’s what makes us human.

In the board room “effectiveness” is like magic: grown in additional regions without growing staff at the same ratio. Sell more without more sales staff. Ensure that the resource applied to achieve a goal has it’s maximum effect.

Why I am telling this story? Because if there is a dissonance between message and reality, then conveying purpose will be almost impossible. It disables operations to create tangible and resonating value propositions to the board room. Because, in the example above, they think efficiency (= value) to reach growth (= the goal). For the recipients, however, effectiveness is the real budget magnet. This immediately puts value & goal out of synch and a potential purpose is dead in the water.

Together it all makes sense…

If you think about it carefully: it actually makes sense. You cannot make purpose up. You have to mean it. In order to be able to mean it Goal, Value and the means of implementing both through authentic and coherent Leadership have to be in place. Otherwise “purpose” is another way of “marketing” whatever message you want to bring across.

0 comments on “Biggest #Mistake #Leaders Can Make (HavardBusiness on #youtube)”

Biggest #Mistake #Leaders Can Make (HavardBusiness on #youtube)

Simply have to share this holding a thought leader role…"just think about yourself" and "not being authentic", couldn't agree more. Would you want to be led by a self centric and obviously just "acting" person? A nice twist to the subtitle "acting" under senior leadership titles (MD..acting) haha