lack of #certainty and #clarity will prevent #change in #communication behavior; #socbiz #enterprise20 #e20

Summary: This article is about the level certainty user of alternative communication channels need. The sender has to be sure that the message reaches the right recipients. Potential recipients have to be sure that they won’t miss out on important or relevant information. Without that certainty user will never move from the old fashioned e-mailContinue reading “lack of #certainty and #clarity will prevent #change in #communication behavior; #socbiz #enterprise20 #e20”