Recent Blog Posts

My checklist to determine the foundation for change in digitalisation initiatives

The inspiration for this blog post comes from "Hidden Brain", an NPR podcast series. One of the latest episodes in the You 2.0 series, Check Yourself, is about the history and the impact of using of checklists in aviation and…

How “corporate personality” might influence the effectiveness of motivation…

Today I might have found the answer to why motivation away from something (e.g.  a concrete constraint) seems to work better than the motivation towards something (e.g. a vision or new idea)... I've recently decided to get certified as a trainer…

Product #2: Explore inspiration. Connect insight. Apply knowledge. Learn together.

Quite some time ago, my wife and I began listening to the same podcasts or reading the same books. The conversations we share about much of this content are passionate and lively. Hearing each others take on the same subjects…

My 1st product: The Onboarding Design BootCamp

Click here for the product page...   You never get a second change to make a first impression Optimising the onboarding experience is probably the most people centric challenge in a company. For this I can combine my passion for…

Why “agile” doesn’t mean to wittingly cut corners… (Guest article for Simply Communicate, London)

I've worked in and for big organisations and I've witnessed the attempt to introduce less hierarchical and more "agile" organisations and ways of working. While it had worked in some places and projects, in a lot of instances the approach…

Make E-Mail Great Again (A Guest Article for Fleep.io)

Yes, I wrote an essay FOR e-mail. But don't be shocked. My goal is to look into the systemic model, why e-mail became the curse it is today and what role we, as users, play in that. I believe there…

Little promo for a (German) guest article on smarter-service.com

In case you speak/read German you might be interested in a little guest article that I've recently published on http://www.smarter-service.com. It's about my point of view that the mandate for "customer service" lies with any company function that has a…

I love playing the imperfect piano (Inspired by a ‘Hidden Brain’ podcast)

Just recently I listened to the "Don't Panic" episode of Shankar Vendantam's npr Hidden Brain series. The episode is about chaos and why it makes sense to embrace it sometimes instead of trying to fight it.  One section of the…

Some thoughts on dialogue in the context of leading change in digital transformation

Summary: Dialogue and exchange are very common catch phrases used in today's world of change and digital transformation. With the raise of social technologies in intra-company communications, dialogue and exchange became key drivers and motivators for introducing and motivating adoption of…

Managing internal digitalisation like a start-up (Mini Series 1/4)

To get back into the flow of publishing my thoughts I've decided to put a little bit of social pressure on myself. So this one is the first of four posts (aka a mini series) inspired by an Inside Intercom…

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