0 comments on “Little promo for a (German) guest article on smarter-service.com”

Little promo for a (German) guest article on smarter-service.com

In case you speak/read German you might be interested in a little guest article that I've recently published on http://www.smarter-service.com. It's about my point of view that the mandate for "customer service" lies with any company function that has a…

0 comments on “I love playing the imperfect piano (Inspired by a ‘Hidden Brain’ podcast)”

I love playing the imperfect piano (Inspired by a ‘Hidden Brain’ podcast)

Just recently I listened to the "Don't Panic" episode of Shankar Vendantam's npr Hidden Brain series. The episode is about chaos and why it makes sense to embrace it sometimes instead of trying to fight it.  One section of the…

0 comments on “Some thoughts on dialogue in the context of leading change in digital transformation”

Some thoughts on dialogue in the context of leading change in digital transformation

Summary: Dialogue and exchange are very common catch phrases used in today's world of change and digital transformation. With the raise of social technologies in intra-company communications, dialogue and exchange became key drivers and motivators for introducing and motivating adoption of…

0 comments on “Managing internal digitalisation like a start-up (Mini Series 1/4)”

Managing internal digitalisation like a start-up (Mini Series 1/4)

To get back into the flow of publishing my thoughts I've decided to put a little bit of social pressure on myself. So this one is the first of four posts (aka a mini series) inspired by an Inside Intercom…

2 comments on “I am now a Freelance Coach & Consultant”

I am now a Freelance Coach & Consultant

I have toyed with this idea on more than one occasion. Encouraged by my network and my family, I've now taken the plunge into self employment and am a "gun for hire" for clients that could benefit from a "Digital…

0 comments on “Talking about Enterprise Search at the 2017 INTRAnet.Reloaded (Berlin) {Slides}”

Talking about Enterprise Search at the 2017 INTRAnet.Reloaded (Berlin) {Slides}

Just a quick share of the slides that I used to present at the annual gathering of the international Digital Workplace and Intranet community at INTRAnet.Reloaded in Berlin.  

0 comments on “Gluing distributed organisations together (& the associated leadership challenge)”

Gluing distributed organisations together (& the associated leadership challenge)

Summary: My wife just recently shared David McGraw's article "Communication Tactics For Remote Companies" with me. Reading it made me realise that it contains a lot of implicit "reason-why" for the current situation of the Digital Workplace in many companies. I want…

0 comments on “The Power of Purpose and the Balance of Goal, Value & Leadership”

The Power of Purpose and the Balance of Goal, Value & Leadership

Intro: Two colleagues of mine started working on a model for the “power of purpose”. Purpose is one of the key subjects at the moment when it comes to change, leadership & management. One of the most famous talkers about…

0 comments on “My predictions for 2017 (*wink)”

My predictions for 2017 (*wink)

It's the time of year again. All experts are gathering around the crystal ball to predict what we will be doing in the next 12 months. Of course I need to chime in because if you operate under the "Digital Sherpa"…

0 comments on “Social Chicken Network – The Need to Change the Foundation for a Collaborative Future”

Social Chicken Network – The Need to Change the Foundation for a Collaborative Future

Summary: Margaret Heffernan's TED Talk on "Forget the pecking order at work" inspired me to write this post. I've talked and published a lot about why Enterprise Social Network by itself don't seem to really deliver the success people expect. Listening…