sharing: 8C framework of enterprise information management #socbiz #socialbusiness #enterprise20 #e20

Summary: I am continuously searching for models and concepts that create compelling frameworks or structures around the subject of enterprise 2.0/social business. In a work group meeting of the German BITKOM association a representative of the University of Koblenz-Landau gave a presentation on the academic point of view on enterprise 2.0 initiatives. Part of that presentation was the 8C Framework for Enterprise Information Management that I would like to share in this blog post… Simply because it’s a pretty nice way for describing initiatives and classifying services and service requirements.

The following illustration shows the 8C Framework of Enterprise Information Management (EIM) with its “proximal influences” and the “activity core”.

(based on “An Empirical Study of Enterprise 2.0 in Context”, Figure 2)

Remark: Please refer to the bottom of the article for a more detailed explanation of the framework (c/p…the original can be found in the source PDF)

My thoughts on the framework

I like the fact that contribution is seen as a proximal influence. It represents the fact that “being able to coordinate” or “being able to combine” shall not be the benchmark of benefit. The economic perspective of cost/benefit should be the measure for social enterprise initiatives. I cannot agree more.

Content (management) stands for the requirement that deliveries of the activity core need a home – a home in which people and services are able to clearly identify asset. The clear identification and classification of a knowledge/information asset is the foundation of automated workspaces that provide relief and pro-active support of information workers in an environment that’s becoming more complex with each new source.

In one of my previous posts on “social just being an extension to existing objects” I’ve emphasized the fact that enriched data becomes more findable, connectable and thereby more valuable. Combination in the activity core of the 8C Framework stands exactly for that principle. The mechanics and elements of social media inspired information/data capturing allows “(…) the aggregation, integration and re-use of digital content. (…)” (1)

I also want to point out that the compliance proximity factor is not just seen as the “limiting” element. It also stands for “(…) ensuring that the relevant output from communication, collaboration, coordination and content creation are available and retrievable (…)” (1). In the context of the framework this might stand for the requirement of keeping a grip on compliance. However, if that requirement can be fulfilled to full standards the discovery and “everything connected” perspective will profit in the same way.

There is a lot more say and think about the model…but my primary driver for the post was to make the 8C Framework itself available to my network. </done> At least to the ones that didn’t know it yet 🙂

Details on the 8C Framework

(Source: “An Empirical Study of Enterprise 2.0 in Context”, Table 1)

Sources
(1) An Empirical Study of Enterprise 2.0 in Context (Williams, Schubert 2011)

2 thoughts on “sharing: 8C framework of enterprise information management #socbiz #socialbusiness #enterprise20 #e20

    1. Thanks for the comment 🙂 The three Cs make total sense when you talk about social software per se…in the context of socialized business IT the 8C framework might be more sufficient/comprehensive.

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